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For a list of frequently asked questions about MsgViewer Pro, please view the MsgViewer FAQ.

To see which version of MsgViewer Pro you have, open MsgViewer and go to About>Help. The version number will be at the bottom of the page.

The latest version of MsgViewer Pro is 3.1 (build 875). Click here to download the update.

Free upgrades for MsgViewer Pro are available for one full year from the data of purchase. Version 2.8 users: Since MsgViewer 3.0, a new license key is required to upgrade. If you purchased MsgViewer 2.8 within the past 12 months or if you purchased a maintenance and support contract, you may upgrade for free to version 3.0. To do this, please contact support through the online ticket system, and request a version 3.0 key.

Support for MsgViewer Pro is available through the customer online ticket system. Prior to opening a trouble ticket, please read on to find solutions to common problems.

Sorry, but access to the online forum has been temporarily disabled, and will resume after anti-spam measures have been included.

If you are unable to find answers to your issues, or if you have a pre-sales product question, please contact us through our support Help Center system.